PRIVACY STATEMENT FOR SALTBURN VETS

 

In accordance with the new GDPR laws that came in on the 25 th May 2018, we would like to assure all our clients of the following:

 

Any date given by our clients referring to name, address, phone number and email addresses are kept on our computer system only.

 

Our back up system is governed by vet space, who have their own privacy and security, but are governed by both our security and the governments requirement.

 

Any payments made by debit/credit cards or by direct debit will generate an advice slip. These slips are not kept on site but in a secure location and have no details pertaining to the person(s) paying.

 

Data regarding your pet will be passed to any other practice, on request, as per the rules of the Royal College of Veterinary Surgeons (RCVS), without your data attached, if necessary.

 

Any referral cases will be treated as shared clients and as such data will be passed from your home practice to this practice and vice versa as necessary to keep your pets data up to date.

 

Any photographs or x-rays taken of your pet may be shared or used on our website or facebook, but no owner details, including the name of the pet will be used without consent.

 

All data protection has always been taken seriously by this practice, including before the new laws came into force. This means that data collected prior to 25 th May 2018 will be treated exactly the same as data collected after that date.